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Incident response

When it’s on fire, call operators.

Ransomware spreading, data leaving the network, a ransom note on the screen — we contain first, investigate in parallel, and bring you back to a verified clean state with the evidence to prove it.

Contain in hours, not weeks.

Speed is everything during an incident — but speed without forensics destroys the evidence you need for recovery, insurance, and legal. Our responders isolate affected systems while preserving memory, logs, and disk images for analysis.

  • Rapid containment — network isolation, credential resets, and C2 blocking coordinated with your IT in the first hours.
  • Forensic root-cause — initial access vector, dwell time, lateral movement, and data impact, evidence-backed.
  • Clean-state recovery — rebuild from known-good media, close the entry point, and verify with adversarial retesting.
Late-night incident response with critical systems under containment
ACTIVE CONTAINMENT — MINUTES MATTER

What’s included

From chaos to clean state.

Respond

On-call triage

Retainer clients reach an operator directly, any hour. Non-retainer emergencies are triaged same-day when capacity allows.

Investigate

Evidence-grade forensics

Chain-of-custody imaging, timeline reconstruction, and impact assessment suitable for insurers and counsel.

Recover

Hardened rebuild

Recovery that removes the attacker’s path — not just the malware — with monitoring left watching for return visits.

Engagement flow

First, stop the bleeding.

Hour zero is containment and evidence preservation. Days one to three are investigation and eradication. Recovery follows only onto verified-clean infrastructure — and the post-incident review turns the whole event into permanent defensive upgrades.

We’re breached right now. What do we do? +

Don’t wipe anything yet — power-state changes destroy memory evidence. Isolate affected hosts from the network, preserve logs, and contact us with URGENT in the subject. We triage active incidents first.

Do you work with our cyber insurer? +

Routinely. We document to evidence standards insurers and legal counsel expect, and coordinate directly with your panel counsel when engaged.

Should we pay the ransom? +

We’ll give you an honest assessment of recovery options without payment first. If payment is genuinely the least-bad option, we advise on negotiation and compliance considerations — the decision stays yours.

Get a response retainer — or call now.

Related: Malware Analysis · Threat Hunting · Hospital ransomware case

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